An award-winning platform with a unique water-inspired design
Create a relevant and immersing experience for customers that informs and educates them about the drinking water in their homes.
An interactive customer portal that educates customers on how top-quality drinking water is created and where they can easily manage their utility accounts.
The new platform led to a substantial improvement of customer satisfaction and a reduced number of calls to the customer service center.
calls to customer service center
After a careful rebranding, Oasen was looking for an innovative way to showcase their mission and values. With this goal in mind we built a website that brought their services closer to their customers.
By working with personas and user stories, we made sure that the new site resonated well with their target audience and was easy to navigate. The site also showed how socially engaged the company is in their community. Key was to make the website accessible for all of Oasen’s customers. For that purpose the user experience design was well thought through, using analytical data from the old website.
Water and the local environment are key assets in Oasen’s brand identity. We brought this to life by making an engaging interface that has a lot of motion. Oasen.nl tells an interactive story about how top-quality drinking water is created and at the same time shows their involvement in the local community by featuring photos from their service area.
Oasen.nl had to be user friendly and inviting and we achieved this by making the design lively and colorful. Subtle micro animations and water effects guide visitors to the right places on the website.
The result was a design with an advanced but compact structure, full screen menu and seamless animated transitions.
Microsoft Biztalk, SOAP API, iDEAL, SSO SAML
Combining educational content with an easy to navigate and fun to browse customer portal.
The user interface has a unique water-inspired design and many hidden treasures like alternating morning and evening animations.