Pure and personal customer experience through an award-winning client portal
Create a relevant and immersing experience for customers and inform and educate them about the drinking water in their homes.
An award winning platform that interacts smartly and personally with its customers
Substantial improvement of customer satisfaction, a clearer and improved drinking water image and a reduced number of calls to customer service center.
The new Oasen site needed to have a supereasy UX to make sure you're immediately able to find what they are looking for. An advanced and simplified structure, combined with a clear mental map, full screen menu and seamless transition animations.
Also, we wanted to integrate the particular Oasen area of waterstoring.nl to the website. This extra service zooms in on your environment which enables you to check out 24/7 whether there is any maintenance.
Since water is key, we wanted to translate this into the design as well. Subtle micro animations and water effects make sure you directly focus on the right places.
Integrated with Microsft Biztalk SOAP API, iDEAL & SSO SAML.
Substantial improvement of customer satisfaction.
Reduced number of calls to customer service center.
A user interface that has water-inspired behaviour.